Fast, free shipping on orders $35+
Fast, free shipping on orders $35+
Home / Shipping
Shipping
Everything ships from San Diego, California, to anywhere in the US. Here’s what it costs and when it’ll show up.
How it works
Pick your favorites and check out. We’ll email your order confirmation right away.
Orders are processed and packed within 2 to 3 business days. Peak seasons, promos and holidays can add a little time.
We email you a tracking number the moment your box heads out, so you can follow it to your door.
Most orders arrive within 3 to 6 business days in the US.
Shipping FAQ
Costs, carriers, tracking and what to do if something goes sideways.
Every order ships from San Diego, California.
We ship within the United States only, for now.
Orders of $35 or more (before tax and shipping) ship free. Orders under $35 ship for a flat $4.99.
Orders are processed within 2 to 3 business days before they ship. Peak seasons, promotions and holidays can take a little longer.
Once shipped, most orders arrive within 3 to 6 business days in the US. Delivery times are estimates and can vary by location and carrier.
We ship with USPS, UPS or FedEx, depending on where it’s going and the size of the box. The carrier is picked automatically and can’t be changed after checkout.
Yes. As soon as your order ships, we’ll email you a tracking number so you can follow your delivery in real time.
Once your order is on its way, timing is in the carrier’s hands. Weather, holidays and carrier hiccups happen and are out of our control, but we’re always happy to help you track it down or reach the carrier.
First check with anyone in your household, your neighbors and around your building, then contact the carrier. Once tracking confirms delivery, we can’t be responsible for lost or stolen packages, and refunds or replacements aren’t guaranteed. We’ll still help with a carrier claim when one is available.
We can’t promise address changes once an order is placed, so please double-check your address at checkout. If a package comes back because the address was wrong or undeliverable, shipping it again may cost extra.
Reply to your order confirmation email or send us a note through our contact page. We’ve got you.
Reuse it
We care about keeping our planet healthy. When your candle is done, reuse, repurpose or upcycle the jar, packaging and shipping materials. Pens, makeup brushes, succulents, loose change: the jar can handle it.
Reply to your order confirmation email or send us a message. Someone from our team will get back to you.
