Fast, free shipping on orders $35+
Fast, free shipping on orders $35+
Home / FAQ
FAQ
Everything you need to know about our candles, orders, shipping and deals. Quick answers, no awkward small talk.
01 / Gifts
Funny gifts, custom candles and wholesale.
Absolutely, they’re some of our most popular funny gifts. Our adult humor candles, cheeky greeting cards and irreverent stickers are made for birthdays, bachelorette parties, engagements, weddings, retirements, Pride celebrations and anyone who loves a good laugh. Browse the full collection in our shop.
Yes! Custom candles start at 24 units. Put your own label on candles for a bachelorette party, birthday, retirement party, wedding, baby shower, reunion or company event. Just contact us and tell us how many candles you need, which scents and when you need them. We’ll take it from there.
Bigger orders save more:
Yes. Branded candles make memorable gifts for clients, home closings and employees. Real estate agents love them. The same 24 candle minimum and bulk discounts apply, so just reach out and we’ll walk you through it.
We do. Strike + Burn gift cards come in $25, $50, $75 and $100. They’re digital, so we email them to whoever you choose, right away or on the date you pick, with your own note. Pick from three designs. They never expire, and any balance left stays on the card for next time. Send a gift card.
We do. Shops and boutiques can order through our wholesale site at wholesale.strikeandburn.com.
02 / Orders
Costs, timing, tracking and returns.
Orders of $35 or more (before tax and shipping) ship free. Orders under $35 ship for a flat $4.99.
Orders are processed within 2 to 3 business days. Once shipped, most orders arrive within 3 to 6 business days in the US. Peak seasons and holidays can add a little time. Everything ships from San Diego, California. More details are on our shipping page.
Yes. As soon as your order ships, we’ll email you a tracking number so you can follow it to your door.
Yes. Return unused items free within 30 days. If you don’t love it, we’ll make it right. See our returns page for how it works.
03 / Deals
Discounts, promos and what’s coming.
Sign up for our emails and we’ll send 15% off your first order straight to your inbox. You’ll also hear first about new candle drops and limited-time deals.
Check our Deals & discounts page for the latest specials and every way to save.
Yes! Create an account and earn 1 Burn Buck for every $1 you spend on products. Every 100 Burn Bucks is $5 off, and you can use them at checkout on up to half your order. You also get 50 for signing up, 50 on your first order, 100 on your birthday and 25 for reviewing something you bought. Burn Bucks never expire, and your balance is always in My Account.
04 / Candles
What’s inside the jar and how long it lasts.
Every candle is made in-house by our team right here in the USA. Made with care, never mass-produced overseas.
USA-farmed, sustainably sourced coconut-soy wax. It gives a clean, smoke-free burn with a rich, satisfying scent throw.
Eco-friendly cotton wicks, free of lead and zinc and primed with vegetable-based wax. They burn steady and clean with minimal black soot.
No. Our candles use clean, non-toxic fragrance and essential oils, free from parabens, phthalates, BPA, carcinogens and other harmful chemicals. All blends are California Prop 65 compliant and meet IFRA safety standards.
With proper care, a 4 oz candle burns about 30 hours and an 8 oz candle about 60 hours.
Burn it 2 to 3 hours at a time, until the melted wax reaches the edges of the jar. This stops tunneling and helps your candle reach its full burn time.
Candle care
Trim the wick to 1/4 inch before every burn.
Keep the wick centered. Don’t leave wick bits or matches in the wax.
Burn on a heat-resistant, level surface, away from drafts.
Don’t move the candle while it’s lit or until the wax has set.
Keep it away from kids and pets.
Never leave a burning candle unattended. Keep it in sight.
Use a wick snuffer or the lid to put out the flame without smoke.
Stop burning when 1/2 inch of wax is left in the jar.
We’re happy to help. Send us a message and someone from our team will get back to you.
